Terms & Conditions

Effective Date: June 9, 2025

Welcome to Zugaly, a grocery shopping platform operated by Zugaly Crops Private Limited. By accessing or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Use of the Service

  • You must be at least 18 years old or under supervision to place an order.
  • All information provided during signup must be accurate and complete.
  • We reserve the right to cancel or reject orders for any reason.
  • Users are responsible for maintaining the confidentiality of their accounts.

2. Orders, Pricing & Payment

  • All product prices are subject to change without prior notice.
  • Order confirmation depends on product availability and successful payment.
  • Payments may be made via UPI, cash on delivery, or third-party providers.
  • Zugaly reserves the right to modify or cancel offers at any time.

3. Delivery & Returns

  • Delivery timelines may vary by location and availability.
  • Perishable goods once delivered are not eligible for return.
  • If an item is damaged or missing, contact us within 24 hours for support.

4. Intellectual Property

All content, images, logos, and platform design are the property of Zugaly Crops Private Limited. Unauthorized use or duplication is strictly prohibited.

5. User Conduct

  • Users shall not misuse the platform or engage in fraudulent activities.
  • Content that violates laws or harms reputation will not be tolerated.

6. Limitation of Liability

Zugaly is not liable for any indirect, incidental, or consequential damages related to the use or inability to use our platform.

7. Termination

We reserve the right to terminate or suspend your access for violating any of these terms without prior notice.

8. Changes to Terms

Zugaly may revise these Terms & Conditions at any time. Continued use of the platform after changes means you accept the revised terms.

9. Contact Information

For any questions or concerns, please reach out to us at:
Zugaly Crops Private Limited
Email: info@zugaly.com
Registered Office: C/o Edooqate, P.O. MIT, Laxmi Chowk, Fish Market,
M.I.T., Muzaffarpur, Bihar – 842003, India